Engaging UK Muslim Consumers: Report Insights on Authentic Connections

Engaging UK Muslim Consumers: Report Insights on Authentic Connections


We are excited to present to you a summary of a groundbreaking report that delves deep into the vibrant lives of Muslim consumers in the UK, illuminating pathways for brands to authentically connect with the diverse Muslim community.

In bringing together the expertise of GottaBe! Ethnic and Algebra Consulting, both committed to fostering inclusivity, this report summary aims to educate both brands and society on the richness of Muslim culture.

Released in Ramadan 2024, the report underscores the importance of ongoing awareness and understanding of diverse cultures for a truly inclusive society.

Key insights from the report reveal:

  1. The profound impact of time spent in the UK, on a Muslim’s sense of belonging, is tied closely to identity.
  2. There is a gap in brand understanding of Muslim culture, despite its importance in purchase decisions.
  3. Notable shifts in spending behavior during Ramadan, with a preference for physical stores and heightened indulgence.
  4. A strong emphasis on value-seeking behavior and philanthropy within Muslim communities, irrespective of income.
  5. The enduring influence of hierarchical structures shapes consumer decision-making, notably regarding product recommendations.

Exploring Belonging: Insights on UK Muslim Integration 

  1. The report highlights the dynamic role of the UK’s Muslim community, comprising 3.8 million individuals from diverse backgrounds. It emphasizes their resilience in migration narratives.
  2. With over half under 30, the youthfulness of the UK Muslim community offers brands a promising opportunity for lasting connections. 
  3. Understanding cultural perspectives is crucial for fostering cohesion.
  4. Belonging is significant for identity and connection. British nationality is notably identified with reflecting integration efforts.
  5. The length of time in the UK shapes identity; none identify as British within five years of being in the country.
  6. Asylum seekers and refugees navigate complexities in assimilation, shaping their sense of belonging.
  7. The process involves integrating into society while maintaining religious and cultural identities.
  8. Overall, the findings highlight the evolving nature of identity, shaped by lived experiences.

Economic Impact: UK Muslim Purchasing Behavior

  1. UK Muslims contribute over £31 billion annually to the economy across various sectors, driving innovation and job creation.
  2. Muslim entrepreneurs excel in retail, hospitality, finance, and technology, fostering growth and investment opportunities.
  3. As consumers, they drive demand in halal food, modest fashion, Islamic finance, and travel, redirecting financial resources to enhance disposable income for philanthropy.
  4. Philanthropic donations support social welfare initiatives both domestically and globally.
  5. About a quarter of respondents in the study have £300 or more in disposable income monthly,
  6. Factors like family size, cultural traditions, and socio-economic status influence income distribution among Muslims.

UK Muslims contribute over £31 billion annually to the economy across various sectors, driving innovation and job creation.

Household Dynamics and the UK Muslim Family

  1. Muslim households provide a nurturing environment for cultural preservation and identity formation.
  2. Insights into household living reveal caregiving patterns, education, and socialization dynamics.
  3. While large multi-generational homes are less prevalent, moderate-sized households remain common, reflecting assimilation and socio-economic factors.
  4. Despite the above (#3), large multi-generational households still exist, emphasizing intergenerational support and family cohesion.
  5. Multi-generational living embodies values of respect, collective responsibility, and family ties, offering practical and socio-economic advantages.
  6. The intersection of household size, income, and cultural context underscores the enduring relevance of familial bonds and traditional values in shaping communal living.
What is the UK Muslim household income?

Source: Exploring Experiences – British Muslim Voices

Representation Matters: Empowering the UK’s Muslim Community

  1. The findings highlight the crucial role of representation in empowering the UK’s Muslim community, which comprises 6.5% of the population.
  2. Accurate portrayal validates their experiences and nurtures a sense of belonging, notably evident in media platforms.
  3. Media’s influence extends to shaping societal attitudes, with underrepresentation perpetuating stereotypes and impeding positive engagement and awareness of Muslim preferences.
  4. Moreover, the study emphasizes the significant impact of cultural representation on consumer behavior, especially among individuals aged 35 to 44.
  5. Brands prioritizing inclusivity resonate with this demographic, thereby fostering broader societal acceptance.
  6. Furthermore, representation holds particular importance for newcomers to the UK, who place twice as much value on it when making consumer decisions.
  7. It serves to affirm their identities and promote a sense of belonging, facilitating cultural integration.
How important is representation to UK Muslims when choosing  a product.

Source: Exploring Experiences – British Muslim Voices

Bridging the Gap: Understanding Brands’ Perception of the UK Muslim Community

  1. The study reveals a significant gap, with 12% of respondents feeling brands lack understanding of their cultural preferences.
  2. The disconnect between Muslim consumers’ expectations and brands’ efforts to cater to them is evident.
  3. Among young adult Muslims aged 18-24, 69% express dissatisfaction with brands’ understanding of their cultural preferences. This demographic values diversity and inclusivity, making them sensitive to brands’ shortcomings.
  4. Gaps in understanding can lead to feelings of marginalization and frustration within the Muslim community.
  5. The importance of fostering greater cultural competency in the marketing and advertising industries is highlighted.
  6. Brands must actively engage with Muslim consumers to ensure inclusivity and representation in marketing strategies.

Among young adult Muslims aged 18-24, 69% express dissatisfaction with brands’ understanding of their cultural preferences.

Insights into Ramadan Spending Habits Among Muslims in the UK

  1.  One-third increased spending during Ramadan, akin to festive periods.
  2.  Gift-giving fosters goodwill and social ties within the Muslim community.
  3.  Social gatherings drive higher spending on food, gifts, and activities.
  4.  Spiritual significance prompts impulse buying for spiritual fulfillment.
  5.  Ages 35-54 show the highest propensity for increased spending.
  6.  Nearly 84% of Ramadan shopping is done in physical stores.
  7.  Independent stores are crucial, offering culturally relevant products.
  8.  Thirty-seven percent shop 1-2 weeks before Ramadan, a prime marketing opportunity.

Nearly 84% of Ramadan shopping is done in physical stores.

Consumer Behavior Insights: UK Muslim Community and Value-Driven Purchases

  1. Over 50% actively seek discounts, promotions, or loyalty programs, reflecting a desire to maximize the value of their purchases.
  2. Seeking discounts aligns with cultural norms emphasizing responsible spending, regardless of income level.
  3. Young adults aged 25-34 are the most prominent value seekers, comprising 37% of respondents who “always” seek discounts.
  4. This age group leverages digital platforms to find the best deals and enhance their purchasing experience.
How often do Muslims look for discounts?

Source: Exploring Experiences – British Muslim Voices

Insights into Charitable Giving Among UK Muslims

  1. Acts of voluntary giving (sadaqah) and compulsory giving (zakat) are integral to Islam, with Ramadan emphasizing increased charitable deeds for spiritual rewards.
  2. Muslims engage in communal efforts through mosques and grassroots initiatives to address societal needs.
  3. 35% of respondents donate weekly, reflecting a commitment to religious obligations and social causes.
  4. Donations are driven by ethical beliefs (“the right thing to do”) and support for specific causes, showcasing a desire for societal impact.
  5. Young adults prioritize ethical responsibility, while older generations focus on specific causes, highlighting differing motivations for giving.
  6. Organizations should align with Islamic values, tailor messages to diverse demographics, and collaborate with community leaders.
  7. Highlighting causes and showcasing impact fosters trust and encourages support among potential donors.

Get more insights into Ramadan charity spending:

Ramadan charity report

Understanding Marketing Touchpoints Among Muslim Consumers in the UK 

  1. 40% prioritize products based on community recommendations, emphasizing word-of-mouth’s value, especially for newcomers.
  2. Younger demographics favor digital channels, while older generations prefer traditional media, indicating the need to understand generational preferences.
  3. 35% consider the product’s origin pivotal, reflecting emotional ties and cultural pride.
  4. Over 50% actively seek discounts, underlining the importance of affordability and perceived value.
  5. Word-of-mouth remains influential in the Muslim community, emphasizing trust and community networks.
How do Muslim consumers discover brands

Source: Exploring Experiences – British Muslim Voices

Your Next Steps to Engaging With the UK Muslim Community

Understanding the intricacies of the Muslim community’s preferences and behaviors is paramount for brands aiming to succeed in engaging with this demographic effectively.

Given these insights, brands must prioritize cultural sensitivity, authenticity, and representation in their marketing efforts. Understanding media consumption patterns and leveraging word-of-mouth influence can drive brand loyalty and foster a sense of belonging within the community.

For brands seeking to tap into the vast potential of engaging with the Muslim consumer market, partnering with entities that possess in-depth knowledge and expertise in navigating this demographic is essential. As such, we invite you to collaborate with Muslim Ad Network, a trusted platform with unparalleled insights and capabilities to deliver the best ROI by connecting brands with the diverse and vibrant Muslim community. 

Let us help you craft tailored strategies that resonate authentically and drive meaningful engagement, ensuring your brand’s success in this dynamic marketplace.

start targeting muslim consumers

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